General Terms and Conditions


General Terms and Conditions



AGE REQUIREMENT: For groups A, B, C, drivers must be over 21 years of age. For any other vehicle group, min age of the driver must be 25. 

PAYMENT METHOD: For all groups a valid Credit Card accepted by Dollar, must be shown for all necessary pre-authorization amounts as well as pre-payments and settlement of final rental charges. 

DRIVING LICENSE: A valid driving license held for at least one year is required from the driver. 

GRACE PERIOD: At the end of the agreed rental period, Dollar allows a grace period of 29 minutes free of charge after which, the renter will be charged with a minimum of one full day rental. 

TRAFFIC FINES: All fines resulting from the drivers conduct are born solely by the renter. 

INSURANCE: All authorized drivers of Dollar vehicles are covered against damages from Fire to the rented vehicle, and Liability Insurance to Third Party death, injury, and property. Both coverages are subject to General Terms of the Dollar’s insurance contract with its Insurer. 

COLLISION DAMAGE WAIVER (CDW-SCDW): The renters liability for damage to the rented vehicle, can be reduced, under the condition that the Greek Traffic Law is not violated, to a minimum charge of €750 for groups A, B, C and €900 for groups D, J, K, T, U, 
Υ, by paying 12€ and 15€ respectively per rental day.

The renter may reduce the above liability to a minimum charge of €90 for groups A, B, C and €175 for groups D, J, K, T,U,Y by paying an additional €7 and €9 respectively per rental day. 

THEFT PROTECTION (TP): Theft protection is an optional service which, if accepted, relieves the renter from all financial responsibility for Theft or Partial Theft of the Dollar vehicle by accepting a daily charge of €6 for groups A, B, C, and €9.00 for groups D, J, K, T, U, Y. This excludes any thefts of personal effects. 

PERSONAL ACCIDENT COVERAGE (PAC): For a charge of €6 per day, Personal Accident Coverage can be obtained covering driver´s and passenger´s medical expenses resulting from an accident with the rented vehicle up to €1,500 and for the loss of life or total / partial permanent disablement: up to €70,000 and €17,600 respectively. Aggregate indemnity for every accident is limited to €88,000. 

INCIDENT ADMINISTRATION FEE (IAF): In case of an accident due to the renter’s liability, renter has the obligation to pay to Dollar a non refundable fee of €15 to cover administration expenses. 

ADDITIONAL DRIVER/S: A charge of €5.00 per day has to be paid for each additional Driver. 

AIRPORT CHARGE (ASC): The charge applicable to all airports in Greece is 6% except for «Eleftherios Venizelos» airport in Athens where the charge is 13%. The above percentages are calculated on the sum of charges excluding taxes and fuel charges. 

GASOLINE PRE-PAYMENT POLICY: For rental periods of 3 days or longer and at the start of rental, the renter is required to pre-pay the cost of any petrol in the tank of the vehicle to be rented. Upon return and only then, of the rented vehicle, the renter may request a refund of the cost for any remaining amount of fuel in the tank, which if less than that of initial pre-paid quantity, a Refuelling Service Charges will be applied. 

REFUELLING SERVICE CHARGE: €18.00 

BABY SEATS: Available on request with a daily charge of €4. 

GPS: Available on request with a daily charge of €8. 

SNOW CHAINS: Available on request with a daily charge of €3.00. 

FLEET AVAILABILITY: The Company reserves the right to provide a different car model to that originally reserved of an equivalent or higher model type. 

COLLECTION / DELIVERY: Every collection or delivery which does not take place at a Dollar location shall be charged €14 (city rate). Outside the city limits the charge shall be an additional charge of €0.60/klm for categories A, B, C, and €0.90/klm for all other categories. The charge for every delivery or collection Outside Working Hours is €23. 

ONE WAY RENTALS: Applicable between Dollar locations following a written authorization and a special charge agreement with Dollar. 

ACROSS THE BORDER RENTALS: Allowed only with the prior written agreement with Dollar. 

FERRY RESTRICTIONS: Allowed only with prior written agreement with Dollar. Please note that any damage to the vehicle in transit will be not covered by any insurance. 

ROAD ASSISTANCE: Mondial Assistance (24hrs service, tel: 210 9988135).

TAXES: All rates and charges in this website are subjected to V.A.T. At some offices a municipal tax of 0.5% is added to the rental rate.

 
 
 
© 2017 Autohellas.
All Rights Reserved.
GNTO Reg.No.:
0206E81000953000